The iOS device does not correctly acquire the Issuing CA's *.crt file, even though the AIA path on the user certificate has a valid URL that points to the Issuing subordinate CA's *.crt file. The certificate chain is incomplete because the issuing subordinate CA certificate is not retrieved by the device as expected when the MDM policy pushes just the Root certificate to the Apple device along with the SCEP profile. Safari could not open the page because the server stopped responding. Note If other authentication methods are enabled in AD FS, the user will also see a link stating "Sign-in with other options." If they click this, they return to the STS sign-in page.īoth experiences fail with the following error: If you cancel the operation, please close your browser and try again.
Select a certificate that you want to use for authentication. The federated user either sits at an unresponsive STS sign-in page or advances to the default STS sign-in page, where they are prompted as follows: The user is not prompted as expected to approve the use of their user certificate after they click the Sign-in using an X.509 certificate link. The typical experience for iOS users who cannot authenticate against from a Safari browser goes as follows: To eliminate Office applications as a factor, we recommend that federated users in an iOS environment test certificate-based authentication in the Safari browser by following the steps in "More Information" section. Tapping OK returns to a blank Sign-in screen, where the user can enter their UserPrincipalName and repeat the process.Tapping Backreturns the user to the ADAL Sign-in page, where the process starts all over: the user is prompted to enter their federated email address and then click Next.If the user taps OK, they sit at the same blank Sign-in page with the option at the top to tap Back.The ADAL Sign-in process hangs at a blank page until it times out and returns a "There is a problem with your account.The ADAL Sign-in page appears, on which the user enters their federated email address and then clicks Next.At the "Office365" sign-in page, the user clicks Sign-in. The user walks through the Office app setup experience.Here's the typical experience for iOS users who can't authenticate when they sign in to ADAL-enabled Office applications on iOS: The same iOS users encounter no issues when they authenticate by using their user name and password.
IOS APP FOR OFFICE 365 ANDROID
However, federated users on Android and Windows devices can successfully authenticate by using CBA. Symptomsįederated users on Apple iOS devices that have valid user certificates discover that they can't perform Certificate-Based Authentication (CBA) against Azure AD. For more information about this change, read this blog post.
IOS APP FOR OFFICE 365 PASSWORD
Password: Enter the password for the account being configured.Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk. Service Account: Enter the primary address of your Service account which will take one of the following forms:.NetID Account: Enter the primary address of your NetID account which will take one of the following forms: or or.On the account setup window, enter the following for each field:.For iOS 10, select Mail, then Accounts and then Add Account.įor iOS 11, select Accounts & Passwords, then App and Website Passwords.For iOS 9 and belowSelect Mail, Contacts, Calendars, then select Add Account near the top of the right-hand column.Configure Access to the Campus Directory (Whitepages)Ĭonfigure iPhone/iPad/iPod for Office 365.If connected via IMAP, you will only have access to your email. If you do not want remote wipe capability via Office 365, your device may have the option to connect via IMAP. Please read about Office 365 remote device wipe to see if your device supports this, and learn how it works. This is a useful feature that can help protect your privacy. Important: Certain mobile devices that connect to your Office 365 account via the Exchange/ActiveSync protocol can be remotely wiped. Steps should still be similar for iOS 8 & 6. Screenshots were originally taken on an iOS 7 device.
IOS APP FOR OFFICE 365 HOW TO
This document explains how to connect to the Office 365 service using an iOS device. Office 365 team recommends that all users install/use this application instead of the native iOS mail/calendaring clients. This application is fully supported by Microsoft. IMPORTANT: Microsoft just released a version of Outlook which will work with UW-Madison's implementation of Office 365.
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